Privacy Policy
Last updated: 20.01.2026.
Cool Calm Collective respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect:
- Personal details (name, email address, location)
- Account and membership information
- Usage data (pages visited, interactions)
- Redemption and activity data at partner locations
We do not sell your personal data.
2. How We Use Your Information
Your information is used to:
- Create and manage your account
- Provide access to membership perks and offers
- Track redemptions and usage for partner reporting
- Improve platform experience
- Communicate updates, events, and important notices
Marketing communications are optional and can be unsubscribed from at any time.
3. Partner Data Sharing
We may share limited, anonymised, or necessary data with partners solely to:
- Verify active membership
- Track redemptions and usage
- Improve partner experiences
Partners may not use your data for unrelated marketing without your consent.
4. Cookies & Analytics
CCC uses cookies and analytics tools to understand platform usage and improve functionality. You can manage cookie preferences through your browser settings.
5. Data Storage & Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise these rights, contact us at support@coolcalmcollective.com
7. Third-Party Services
Our platform may link to third-party websites or services. We are not responsible for their privacy practices.
8. Data Retention
We retain personal data only as long as necessary to provide our services or meet legal requirements.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
10. Contact
For privacy-related questions or requests:
support@coolcalmcollective.com